Upcoming Sessions
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April
7
04/07/26 (IN PERSON) ELECTIVE - Introduction to Case Management (Manhattan)
Starting:04/07/2026 @ 09:30 AM Eastern Time (US & Canada)Ending:04/07/2026 @ 03:30 PM Eastern Time (US & Canada) -
April
13
04/13/26 (WEBINAR) - NYC Housing 101
Starting:04/13/2026 @ 09:30 AM Eastern Time (US & Canada)Ending:04/13/2026 @ 12:00 PM Eastern Time (US & Canada)
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Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 Case Managers, non-clinical and other frontline staff (i.e.: those that provide front desk services, maintenance, security, food preparation, rent collection, and recreational activities) are consistently in contact with service recipients who have a range of behavioral health needs. This training provides an overview of the experiences of people living with special needs, including mental illness, substance abuse, and HIV/AIDS. It also offers information on how co-occurring disorders interact with one another and impact how persons respond to services. Special emphasis is placed on understanding staff roles in supporting persons with special needs and managing everyday problematic situations. Well-trained clinical staff matched with well-trained non-clinical staff makes for an ideal team that work collaboratively to provide optimal services. Read more
Note: This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0. CASAC Renewal Credit Hours: 5.0 Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client. Attendees will leave this workshop with a better understanding of Borderline Personality Disorder and skills to assist persons with this disorder move towards recovery. Read more
Note: This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0. CASAC Renewal Credit Hours: 5.0 The “Recovery Model” is transforming mental health systems, a movement which champions this philosophy of practice and alters service approaches. This training allows attendees to view mental health through that recovery lens and explores recovery as it relates to mental health through evidence, history, case studies, and exercises. Attendees learn how to appropriately support persons as they develop clear, self-directed goals to lead them towards self-determined meaningful lives. The training emphasizes a collaborative approach, with staff serving as part of the person’s support system. In addition, through role-playing and case studies, attendees obtain strategies and skills needed to work with consumers to create effective service plans that emphasize wellness and encourage consumer self-determination. Attendees will leave the training with a better understanding on how to support persons through their personal journey toward wellness and recovery. Read more
Note: This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate. This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III & NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, & NYC 15/15 agreements, special needs populations and eligibility criteria. Read more
Note: This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate. This half day training is targeted to human service providers working to access mental health housing for individuals living with mental illness and in need of additional supports.This training provides a history of mental health & housing; an overview of OMH mental health housing models, eligibility, and access; as well as recovery-oriented resources and services.The training is interactive and offers skills & strategies for assessing individual support needs, engagement, and preparing applicants for successful housing interviews. All attendees will gain a comprehensive understanding of the NYC OMH mental health housing spectrum as well as how to navigate the HRA 2010e application and referral process. Read more
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