Upcoming Sessions
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August
10
08/10/26 (WEBINAR) - NYC Housing 101
Starting:08/10/2026 @ 09:30 AM Eastern Time (US & Canada)Ending:08/10/2026 @ 12:00 PM Eastern Time (US & Canada) -
August
12
08/12/26 (IN-PERSON) ELECTIVE - Working with Individuals Experiencing Chronic Homelessness
Starting:08/12/2026 @ 09:30 AM Eastern Time (US & Canada)Ending:08/12/2026 @ 03:30 PM Eastern Time (US & Canada)
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Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0. CASAC Renewal Credit Hours: 5.0 Conflicts are an unavoidable aspect of life. Periodically, conflicts can rise to the level of crisis or violence, leaving staff feeling ill-equipped to respond meaningfully. Appropriately-trained staff, however, can anticipate and be prepared to use effective strategies to de-escalate situations. If recognized and dealt with effectively, differences have the potential to inspire, promote positive change, and encourage growth and understanding. This training offers participants the skills to intervene in the early stages of conflict as a way to prevent violence, and looks at person-centered approaches to establish relationships that help prevent tense situations from intensifying. This training also describes the different stages of conflict escalation and ways to respond to each stage. At the end of the training, attendees will have a better understanding of conflict and greater confidence in responding to conflicts. Read more
Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends.*NYSED approved for 5 continuing education units for Licensed Social Workers and Licensed Mental Health Counselors and OASAS Certified for 5 renewal hours In prison and jail, individuals with mental illness often experience a series of traumatizing (and re-traumatizing) events that increase their mental and emotional vulnerability. These experiences can create challenges with re-entry into the community. This training is designed for those who are or will be working with individuals living with mental illness who have a justice-involved history. Specifically, it explores cultural adaptations common during incarceration, and how these behaviors can influence the adjustment to “living on the outside”; it then provides tools for engaging and assisting these individuals as they transition back into community settings. Read more
*NYSED approved for 5 continuing education units for Licensed Social Workers and Licensed Mental Health Counselors and OASAS Certified for 5 renewal hours Smoking remains one of the leading causes of preventable death in the U.S. This training provides an overview of current smoking and health statistics and explores how the Stages of Change model, motivational interviewing, and harm reduction can support people who smoke in improving their quality of life, whether they want to reduce or quit. The training also includes information on electronic cigarettes and vaping, and it presents staff with the most up-to-date tobacco treatment options, including Nicotine Replacement Therapies (NRTs). Read more
Note: This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0. CASAC Renewal Credit Hours: 5.0 Chronic homelessness is defined as long-term or repeated homelessness often coupled with a disability, making the chronically homeless one of the most vulnerable populations needing services. Stable and permanent housing is an essential component of successful recovery for these persons. This training explores the similarities and differences between long-term homeless people and other homeless groups. Effective case management and programmatic interventions to successfully engage, assess, and house this population are offered and practiced throughout this training. Case studies are used throughout to illustrate and practice the skills taught. At the end of the training, attendees will have a better understanding of the unique needs of the chronically homeless and strategies to offer optimal services. Read more
Note: This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate. This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III & NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, & NYC 15/15 agreements, special needs populations and eligibility criteria. Read more
Note: This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate. This half day training is targeted to human service providers working to access mental health housing for individuals living with mental illness and in need of additional supports.This training provides a history of mental health & housing; an overview of OMH mental health housing models, eligibility, and access; as well as recovery-oriented resources and services.The training is interactive and offers skills & strategies for assessing individual support needs, engagement, and preparing applicants for successful housing interviews. All attendees will gain a comprehensive understanding of the NYC OMH mental health housing spectrum as well as how to navigate the HRA 2010e application and referral process. Read more
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